If life in danger call Triple Zero 000
If life in danger call Triple Zero 000

Suicide safety planning information for family and friends

Your support can make a real difference when planning to keep someone safe from suicide. You can provide encouragement, distractions from suicidal thoughts, or simply listen when things become too much. Here are the ways you can help your friend or family member with their Beyond Now safety plan.

Support to create a suicide safety plan

If a health professional has already worked with the person to develop a suicide safety plan, you can also help by offering ideas and suggestions for each of the 7 steps. For example, you might:

  • suggest what you’ve noticed are their warning signs
  • help them write down reasons to live
  • offer ideas for things that could make them feel strong, or people and places they can connect with.

If they haven’t developed a plan with a professional, that’s ok, you can develop one with them.

For more information about how you can help someone to create a suicide safety plan visit: Beyond Now – suicide safety planning.

Being listed as a person to talk to in your friend or family member’s safety plan

If your friend or family member has sent you a copy of their plan or asked you to be a supporter, make sure you understand what’s expected of you.

Talk about what support you’ll provide

Start by sitting down together and talking through the type of support you might be able to provide.

Try and be clear about what you can offer, as well as understanding what they need from you.

Plan what you’ll do if they call

Your role might be to simply 'be there' for them. Focus on the social, enjoyable activities they’ve included in their plan without trying to force them to talk about what's going on. You might watch a movie, play sport, go for a walk, or just hang out.

Talking about suicidal feelings

If they decide to share their thoughts or feelings about suicide with you, that's okay too. Your role might be to listen, acknowledge their distress and just support them the way you know best.

You can also help by encouraging your friend or family member to use their safety plan if they start experiencing their warning signs or you notice changes in their behaviour.

There might be some things you're not comfortable talking about. If so, make sure you tell them that so they’re aware and can include other supporters in their plan.

Crisis support

Your friend or family member should have some professional support services listed in their plan. It's also helpful if you're aware of who can help during a crisis and at what point they should be called in.

If the person is seriously injured or at risk of harming themselves right now, call Triple Zero (000) for an ambulance.

For free, confidential 24/7 counselling call or chat online to:

  • Lifeline (13 11 14)
  • Suicide Call Back Service (1300 659 467).

Debrief to find out what works

If you're called on as a supporter, it might be helpful to ask your friend or family member – after things have settled down – about what worked and what you could do differently. This will help you if they need your support again in the future.

Look after your own wellbeing

Talking with someone about suicidal thoughts can be tough, especially if you're already stressed yourself. It's important to take care of your own mental health and wellbeing, make time for the things you enjoy, and have your own support network to call on when you need it.

Find out more: Look after your wellbeing while supporting someone else.

Download Beyond Now

Create your personal safety plan today.

Image of the beyond now app showing safety planning steps

   

About this service

  • Short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe
  • confidential one-to-one support with a trained Lifeline telephone crisis supporter

What we do during the call

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
  • Work with you to explore options for support
Call 13 11 14 Find out more

  

About this service

  • Short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe
  • confidential one-to-one support with a trained Lifeline telephone crisis supporter

What we do during the call

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
  • Work with you to explore options for support
Call 13 11 14 Find out more

  

About this service ​

  • Short-term support for people who are feeling overwhelmed and having difficulty coping ​or staying safe
  • Real-time using ‘chat’ technology​
  • Confidential one-to-one support with a trained Lifeline Online Crisis Supporter​

If you lose your internet connection, please reconnect with our service ​

What we do

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns

Chat with us

   

About this service ​

  • Short-term support for people who are feeling overwhelmed and having difficulty coping ​or staying safe
  • Real-time using ‘chat’ technology​
  • Confidential one-to-one support with a trained Lifeline Online Crisis Supporter​

If you lose your internet connection, please reconnect with our service ​

What we do

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
Chat with us

  

What we do

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
  • Work with you to explore options for support

Accessing the service

  • Step 1: Text 0477 13 11 14​
  • Step 2: Complete the pre-survey questions. You can choose to remain anonymous or provide us with your name and email address.​
  • Step 3: read and accept the Terms and Conditions. By using this service you accept these terms.
  • Step 4: You will be connected with a Crisis Supporter as soon as one is available.
Text us Find out more

What we do

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
  • Work with you to explore options for support

Accessing the service

Our crisis text service is not currently online. You can find out more about the service, including hours of operation below.

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